Cancellation and Refund Policy - Madjoy

Coming soon

Madjoy is currently in limited access, and our full Cancellation and Refund Policy is being finalised. It will be published here before public launch.

When published, this policy will cover:

• How to cancel an order before codes are delivered
• Which purchases are eligible for a refund, and in what form
• Timelines for processing approved refunds
• Replacement of expired, failed, or undelivered codes
• How brand-partner terms affect cancellations and refunds

If something goes wrong with an order today, talk to us through the waitlist and we will make it right on a case-by-case basis.