Legal

Legal Documents & Policies

Terms and ConditionsTerms governing business use of Madjoy for bulk gift cards, cashback and vouchers, including ordering, GST invoicing and brand terms.Privacy PolicyHow Madjoy collects, uses and protects waitlist, account and order data under India's DPDP Act. No sale of personal information.Subscription and Credits TermsPrepaid credits for Madjoy rewards with no expiry and no auto-renewal. Purchase, consumption, cancellation and fair-use rules.Cancellation and Refund PolicyCancellation before dispatch, 7-day refund window, eligibility, replacement of failed codes and 5-7 day processing.Shipping and Delivery PolicyHow Madjoy delivers digital gift cards and vouchers by email, SMS or WhatsApp, with timelines, tracking and failed-delivery handling.Contact and Grievance RedressalContact Madjoy via DOTIX Technologies for support, orders, privacy and grievance redressal, with timelines and escalation.