privacy policy - MadJoy

Introduction

Welcome to MadJoy (madjoy.in), a product of Dotix Technologies Private Limited. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

When you use MadJoy, we may collect the following types of information:

a) Personal Information

• Google Account Information: When you sign in using Google, we collect your name, email address, and profile picture.
• UPI ID: To process cashback payments, we collect the UPI ID you provide.
• Order Details: Information about the gift cards or vouchers you purchase.

b) Non-Personal Information

• Cart Data: Stored in your browser’s local storage for a better shopping experience.
• Device & Usage Data: We may collect data such as IP address, browser type, and interactions with our website to improve user experience.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your purchases.
• To credit cashback to your provided UPI ID.
• To maintain your order history and cashback transactions.
• To provide customer support and respond to your queries.
• To enhance our platform's security and prevent fraudulent activities.
• To improve our website, user experience, and promotional activities.

3. Data Storage and Security

• Your cart data is stored in your browser’s local storage and is not sent to our servers.
• We implement industry-standard security measures to protect your personal data.
• While we take reasonable precautions, no online platform can be 100% secure, and we cannot guarantee absolute data protection.

4. Third-Party Services

• We use Google Sign-In for authentication. Your Google profile data is handled securely as per Google's policies.
• Cashback payments are processed through UPI and are subject to the respective banking and UPI provider’s policies.
• We may use third-party analytics tools to understand user behavior and improve our services.

5. Cookies and Tracking Technologies

• We may use cookies and similar technologies to enhance your browsing experience.
• You can manage your cookie preferences through your browser settings.

6. Data Sharing and Disclosure

• We do not sell or rent your personal data to third parties.
• Your UPI ID is used only for processing cashback and is not shared with any unauthorized entities.
• We may disclose your information if required by law or to protect against fraudulent activities.

7. Your Rights and Choices

• You can access and update your profile information through your Google account.
• You can request the deletion of your MadJoy account data by contacting us.
• You may opt out of marketing communications at any time.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically. Your continued use of our services after any updates indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].